When you as a student have transferred your payment to Silent Bubbles Scuba Academy (SBSA) it CANNOT be refunded back to you if you wish to cancel your training course with SBSA.
It is strongly recommended you have a health certificate from the PADI registered doctor confirming you are fit to dive BEFORE you transfer the payment to SBSA. Payments to SBSA are non-refundable. This applies in all cases except a subsequent permanent change of health (verified in writing by a PADI-certified doctor, in consultation with your GP) which causes you to be permanently unfit for diving; in which case a refund may at our discretion be agreed.
If you become ill (or in an emergency situation) prior to the course’s one year expiry date, SBSA may – at their discretion – agree to postpone your training classes. A letter or certificate from your GP or PADI-certified doctor explaining your health condition will be required for this. In any other emergency situation, please discuss with SBSA, who will decide if it is possible/appropriate to delay the course.
When you have completed the registration form for your PADI dive course and are registered with SBSA, the course itself must be completed by you within one year of the registration date on the form.
SBSA reserves the right to take up to two months preparing the training classes for you from the date of registration. NB: SBSA expect a response from you within a reasonable time: it is your responsibility to respond to Silent Bubbles’ email for confirming the course dates. This should be done as soon as possible, but must be done a minimum of 3 months prior to the 12-month expiry date.
If for some reason you are forced to miss the 12-month expiry date, for a further period of 12 months more, you will be able to re-register with SBSA for the course at 25% of the course fee. This 25% would be applied to the applicable rates for the actual SBSA course that you attend – which may or may not have changed in the intervening time period from your initial registration.
(Policy created in 2012 – updated January 2015)